Information Security Operations Support Analyst II
iMethods is currently seeking an Information Security Operations Support Analyst II for a client hospital in Cleveland, Ohio. This is a permanent position and will require full time residence or relocation to Cleveland, Ohio.
Provides application level support for enterprise security applications. Identifies, researches, and resolves technical problems that arise within enterprise security applications, monitor security events and incident detection tasks as they relate to cybersecurity
Recommends, tests, schedules and implements upgrades and patches that may affect UH as well as the enterprise security applications and the servers they reside on.
Coordinate with system and application owners to remediate threat vulnerabilities and develop methods to measure and report on remediation progress.
Hands-on security applications tool management, and security policy administration
Review IPS and Network Monitoring alerts.Initiate Incident Response Team as needed and coordinate with teams as necessary.Perform forensic research and images as needed.
Monitor security events daily, performing investigations and working with appropriate team members, business teams and Technology teams to develop solutions that address critical security concerns
Analyze system logs and other event logs to detect nefarious activity
Research and resolve first tier problems via Service Desk Trouble Tickets.
Document processes for IT security operations (IPS/NGAV/URL filtering/DLP firewall changes and maintenance, etc)
Track reports, including computer security incidents and guides the investigation and resolution of such incidents
Design and implement processes to monitor and manage server security, from file sharing to remote console access to application security.
Hours commensurate with standard system administration responsibilities including 24 x 7 production support on a rotating basis. Performs occasional night/weekend work as assigned/needed.
Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. Partner with other teams as needed.
Contribute to the vision of information security tools and processes with an eye toward the future
Experience & Knowledge:
Five years IT experience and two years of IT security preferred.
Prior experiencing working in a security operations center environment.