I think the firm’s strengths are their commitment to quality and their ability to meet the clients where they are; they really understand their client base. Every client is different. Every client is looking for something different. The cultures are different. In terms of opportunities to improve, the firm hits the mark on everything that we need. Sometimes they are one step ahead of us in our thinking, so that is nice.

The firm is a tremendous resource. They understand the landscape and the uniqueness that come with servicing clients. They are phenomenal on every level. We are very impressed with the company.

After we had a certain conversation with the firm, our representative summarized the conversation to clarify that they heard what our needs were. I thought that was great; we were aligned. The representative knew exactly what we were looking for. Also, as the firm sent us candidate résumés to review, they provided reasons why they felt each candidate they were putting forward would meet our needs. Before I ever even had an interview with a potential resource, I already had insight into why they might meet what I had indicated as a requirement. Obviously, we had the opportunity to independently validate things as we interviewed each candidate. But it was that kind of an additional layer of service. The firm wasn’t just sending batches of résumés to weed through; the individuals were clearly prescreened and had the needed experience.

I have a few higher-up points of contact that I can reach out to at iMethods, and they can narrow down a list of possible people for the work that I need. I really like that. I don’t typically have to get on a long call with a lot of sales-oriented conversation, and that is important because my time is limited. I like the fact that I can quickly engage and explain what I’m looking for and get a rough estimate without having to go through a full presentation. I like working with the firm’s executive team. I get an opportunity to interview the people iMethods has staffed, and if I think they are going to be a good fit, the service works out well. If I don’t think they are a good fit, iMethods doesn’t seem to take offense to that. That has led to a good relationship. I have been using the firm for years.

We have had a long partnership with iMethods. They really lean into the partnership and take feedback really well. We have had some tough areas with other firms, but iMethods has held their ground for us. They have provided excellent service at a much lower price point than other firms. iMethods has provided a lot of resources, and we are surprised at how good their consultant resources have been.