iMethods KLAS overall Vendor Score: 96.0

A proprietary approach for success

iMethods has grown its business -and its reputation – by delivering great results and building long- term relationships with its clients, consultants and candidates. Our proprietary quality methodology – called iEngage – is designed to ensure the success of every engagement, for every stakeholder. iEngage is comprised of four pillars, each representing a step in the process we follow to guarantee desired outcomes.

Build references our deep relationships throughout the HIT industry and iMethods’ broad base of expert consultants. It also relates to the foundation of trust our dedicated Account Executives develop over time with our client partners. By understanding each client’s needs, we can be certain we are aligning provided resources to both the technical requirements of a role as well as to the culture of the client organization.

Deliver refers to methodologies we follow that set us apart in the industry. These include the rigorous screening processes we employ to bring forward only those resources that meet the needs of the organization. They include the extra steps we take to ensure our consultants are prepared to hit the ground running on day 1. They include the constant and transparent communication between the client and iMethods. By listening to our client’s needs and taking time to understand expectations, we are better able to deliver on those expectations – every time. By following our robust quality engagement model, we can ensure that all of our clients are 100% referenceable.

Serve is about doing the right thing by our clients, our consultants and our candidates. The team at iMethods and the resources we put on projects are all committed to a model of ardent service. From walking in new hires on the first day, to supporting the onboarding process, from quality assurance check-ins to core value recognition programs, everything we do is about serving our stakeholders.

Grow relates to the work we do with clients and consultants to support our collective growth. That means providing networking opportunities, sharing best practices across our client community and measuring quality to drive continuous improvement. We carefully monitor KLAS data. We track our Successful Placement Ratio (SPR) on every project. We distribute surveys to solicit feedback that provides critical insights into our performance at the beginning, middle and end of every engagement, from the perspective of both the client and the resources we place. We are committed to ensuring that everyone involved in an engagement considers it successful.

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