Healthcare is the most deeply personal, profoundly human business there is. And while the vast and complex $4.5 trillion industry certainly has its share of confusing bureaucracy and calculated decision-making, person-to-person relationships are at the core of everything that a healthcare delivery network does.
That includes the way it runs its clinical, administrative, and financial operations; the way it treats its staff; and the way it positions its mission and values within the community. The business culture of a healthcare organization is the most crucial indicator of whether or not it can successfully serve patients at the most vulnerable times in their lives.
Over the past few years, healthcare organizations of all descriptions have had their cultures put to an extreme test. The COVID-19 pandemic stretched the industry to its very limit, and prompted an unprecedented exodus of workers from the field, resulting in an ongoing talent shortage that is still putting strain on care delivery today.
As a result, healthcare leaders are finding themselves competing with one another for a smaller pool of top talent with higher demands than ever. It’s a buyer’s market for employees, and executives are under pressure to up their game in order to attract and retain the most qualified individuals.
“When an industry is experiencing talent shortages, it can be tempting to let culture take a back seat and onboard anyone we can find simply because we need openings filled. But that’s a short-term solution that can lead to long-term consequences for the organization.” – Clint Drawdy, CEO of iMethods.
“Instead, we need to view a strong, open, collaborative organizational culture as a way to attract highly qualified and dedicated employees who want to actively contribute to fulfilling the mission.”
In collaboration with CHIME, iMethods convened a roundtable of high-level health executives to explore how healthcare organizations are fortifying their cultures to withstand current stresses and emerge stronger than ever into the future. To learn more about this discussion, use the below link for the full article.