iMethods Recognized in 2025 KLAS Consistent High Performer Report

We are excited to announce that we have been recognized in the KLAS 2025 Consistent High Performers report! For three years in a row (July 2021 – July 2024) iMethods has been fully rated and has had an overall performance score of 90+ (on a 100-point scale) based on feedback from our client community.   […]

Connecting the Digital Landscape

In our latest episode, Steffany Whiting is joined by Nitin Agarwal, Director of IT at Englewood Hospital, to discuss how digital transformation is reshaping healthcare. From patient engagement and AI-driven innovations to cybersecurity, supply chain efficiency and ERP implementations, Nitin shares strategies and lessons learned that are driving better outcomes for both patients and providers.

The Power of You

In healthcare, so much revolves around what’s “normal.” Standards, averages and processes keep the system moving, but they don’t always see the individual standing right in front of them. That was the central message of The Power of You: while the healthcare system is designed to treat the average, you are not average. Every person […]

Engineering the Patient Journey: How Provider Data Powers Digital Experience

In today’s healthcare landscape, consumers expect the same level of simplicity, reliability and personalization from their providers that they get from their favorite retail or tech brands. CHRISTUS Health, a Catholic not-for-profit system with more than 600 care centers across the U.S. and abroad, knows this reality all too well. With 10.2 million lives served […]

Reflections in Leadership

Leadership is not defined by titles alone, it is built through moments of courage, persistence, and purpose. Lori Herndon, retired CEO of AtlantiCare, shared her personal journey from nurse to executive leader, offering timeless lessons on what it means to serve, guide, and inspire.  From Nurse to CEO  Herndon’s story begins at the bedside in […]

Communicating Data Effectively

In today’s data-rich environment, success depends not just on collecting information but on presenting it in a way that inspires clarity, trust and action. Greg Johnson, Director of Business Intelligence and Analytics at Eisenhower Health, lays out a practical framework for elevating how organizations communicate with data.  Align With Strategy and Governance  Effective communication starts […]

Business Continuity in Healthcare: Are You Waffle House Prepared?

Why Resilience and Preparation Must Be Core to Healthcare When disaster strikes, one restaurant chain has become legendary for staying open: Waffle House. Whether it’s a hurricane, flood or snowstorm, Waffle House rarely shuts its doors thanks to careful planning, staffing and stocking. That relentless commitment to continuity has even inspired FEMA’s so called “Waffle […]

Overcoming Access Challenges in Healthcare

What does “access” in healthcare really mean?  For decades, access has been measured by traditional markers: availability of providers, proximity to care, wait times and insurance coverage. While these remain important, this definition no longer captures the full reality of what patients, and healthcare organizations themselves, truly need.  In a recent session, Overcoming Access Challenges […]

Connecting Digital Innovation

We’re thrilled to welcome Inder Kohli, most recently VP and Chief Information Officer at Englewood Hospital to the show. With more than 25 years of industry experience, and also serving in leadership roles for Englewood Hospital, Hospital for Special Surgery and Columbia University Medical Center,  he shares his thoughts and experience on the importance of […]

Connecting Third-Party Applications

We’re excited to welcome Matt Buttelwerth, Information Systems Manager Radiology/Cardiology/Third-Party Applications of United Health Services located in Binghamton, New York. In this episode, Matt brings his deep understanding of how technology shapes patient care and operational efficiency as we discuss the intricacy and importance of managing third-party applications into the complex healthcare environment.