Epic Analyst Level 1

Are you eager to start a long-term career in healthcare technology? Whether you’re a new college graduate, a current healthcare professional or transitioning from military service, this is a rare opportunity to break into one of the most in-demand fields in the industry – Epic Systems. No prior Epic experience is needed. Just bring your drive, curiosity and comfort learning new technology.

We’re looking for candidates based in Jacksonville, FL.

Key Responsibilities Will Include: 

• Implement, configure and maintain assigned Epic applications to support clinical and operational workflows
• Perform comprehensive build and testing within Epic environment, including new implementation build, post-go-live optimization and break/fix updates
• Collaborate closely with end-users to understand business needs, translate requirements into effective Epic solutions and ensure system functionality meets expectations.
• Troubleshoot issues, analyze system performance and deliver timely resolutions to maintain application stability.
• This role is part of a structured five-year development program designed to take you from trainee to fully certified and experienced Epic Analyst
  • Phase 1: Epic Certification ( 1 – 3 months)
    • Attend Epic training in Verona, WI
    • Complete assigned coursework and build projects
    • Pass Epic certification exams (three attempts provided)
  • Phase 2: Epic Implementation (Approx. 15 months)
    • Work directly with Hospital team
    • Build and configure Epic applications
    • Participate in testing and validation
    • Support the system through go-live
  • Phase 3: Post-Live Support (36 months)
    • Implement upgrades and new features
    • Troubleshoot and resolve issues
    • Support end-users and optimize workflows
  • Phase 4: Post-Project Path
    • Upon completion, you will have the experience to continue with the hospital project OR transition to new EPic clients as a consultant

Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills; able to present data in a clear, concise and actionable manner
• Highly organized, self-motivated and able to work independently and collaboratively in a fast-paced environment
• Strong comfort and aptitude for learning new technology systems
• Excellent communication, analytical, problem-solving and teamwork skills
• Ability to commit to a structured five-year development program
• Willingness and ability to travel 1 – 2 times to Verona, WI for Epic Certification
  • Required to achieve certification within 8 weeks of training completion, with up to three exam attempts permitted
• Ability to travel to Louisiana once per month for approximately the first 15 months
• Ability to work 4 days per week onsite at the iMethods office; Fridays will be remote
• Availability for limited on-call rotations during the post-live support phase
• Comfort working in a fast-paced, collaborative project environment

Required Education and Work Experience:

• Bachelor’s Degree preferred and/or equivalent professional experience (healthcare, military or technology background preferred)
• Commitment to passing Epic certification exams within the required three attempts

iMethods is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.