iMethods is currently seeking a Sr. Systems Engineer – Unified Communications for a healthcare client in Jacksonville, Florida. The UC Engineer – Contact Center assists and/or leads in the planning, forecasting, implementation, and troubleshooting for UC Contact Center systems of moderate to high-end complexity. They participate in planning, architecture design and engineering. They integrate and schematically depict communication architectures, topologies, hardware, software, transmission and signaling links into complete configurations.
Perform design, documentation, capacity planning, implementation and support of complex communications and contact center systems.
Evaluate new products and assist in the development and documentation of technical standards
Administer IT controls to protect the confidentiality, integrity, and availability of UC systems