iMethods KLAS overall Vendor Score: 96.0

Principal Network Engineer


iMethods is an award winning Healthcare IT Staffing and Consulting firm. As a #1 BEST IN KLAS and Modern Healthcare Best Place to Work, our team is dedicated to exceeding expectations and ensuring alignment between customer needs and the resources we provide to meet those needs.
  • Type: Perm Placement
  • Job #34485

iMethods is seeking a Network Enterprise Architect, Principal Engineer to be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by providing business support services that consistently exceed customer’s expectations and support corporate objectives. This position will be responsible for the current and future architecture, planning and design of the enterprise infrastructure. Pursue operational excellence by providing business consulting and process engineering support services to various areas within the organization. Utilizes technical knowledge and expertise to solve problems and develop solutions for, and with, business users, and coordinates with other team members to support the operational excellence goals. The associate in this position will be expected to act as a lead on special projects focused on operational excellence and customer experience. This position requires the ability to deal effectively with multiple complex systems and be a key partner to drive meaningful operational change as well as partner with the technology organization and senior leadership to create new value and experiences.

PRIMARY ACCOUNTABILITIES:

Engagement:

  • Develop the strategy for enterprise network architecture and network services to support data, voice, video, telephony, and other network dependent technologies
  • Key player in the architecture, design, and implementation of full-life cycle network infrastructure project integrations
  • Perform analysis and diagnosis of complex data network issues
  • Work and collaborate with project teams consisting of other Enterprise Architects, eIT/IT staff, client resources, contract resources, and 3rd party vendors to develop tactical plans that include strategy and fiscal requirements
  • Provide technical thought leadership while interacting closely with the business
  • Optimize network services, introduce innovative ideas, and foster service excellence through continuous improvement and high quality of service
  • Owns architectural evolution of our IDN network infrastructure to include use of internal facilities, the facilities of 3rd party service providers, and all required technologies to enable unified operations throughout the IDN
  • Develop and maintain detailed documentation including bill of material configurations, logical workflows, development requirements, IT requirements, and architectural documentation for change implementation and ongoing reference
  • Collaborate with Product Management and Support Operations on designing and building out our network capabilities in alignment with the needs of the business

Quality/No Harm:

  • Adheres to all regulatory and certification guidelines including HIPAA, state and Federal Guidelines, and others as communicated through management.
  • Responsible for analysis and identification network infrastructure technology risks with impact to the business.
  • Lead projects to implement strategies necessary to maintain a competitive edge in the marketplace as it relates network services and system capabilities.
  • Participates in approved educational programs and activities related to our mission to keep abreast of current trends, best practices, and new developments in network infrastructure technology as they relate to specific job responsibilities.
  • Management and vendor support criteria.
  • Works well independently and consults with stakeholders when appropriate
  • Provide on call support for technology outages and changes due to peak times, holidays, etc.

Stewardship:

  • Accountable for the development of innovative business solutions to maximize administrative efficiencies and customer satisfaction.
  • Oversees the establishment of appropriate work processes to support successful business operations and efficient, cost-effective administration
  • Proposes solutions to problems and considers timelines, effectiveness, and practicality in addressing business needs.
  • Evaluate cost savings technical alternatives and recommendations
  • Monitors utilization trends, manages network performance, and assures maximum uptime; performs ongoing analysis, capacity planning, and technical tuning of the network systems to improve performance and reduce cost

Customer Experience:

  • Leads teams and department projects that operations coordinating with all affected internal areas, external vendors and customers to ensure that business needs and implementation time frames are met.
  • Establishes solid working relationships with customers and internal peers that enable the development of viable, cost effective administrative and system processes.
  • Ensures that we develop and maintain an industry-leading network infrastructure technology architecture and implementation which can rapidly scale to meet operational needs, business demand, and customer service expectations
  • Identifies, evaluate, and determine the best partners and technologies for our enterprise network architecture to maximize customer experience across our facilities and within each facility
  • Pro-actively facilitate internal and external technical design discussions, reconciling various points of view and making architecture decisions which enable the logical evolution of our capabilities
  • Collaborates with Engineering/Development to integrate new technologies into the technology stack, while maximizing benefits and avoiding operational disruptions.
  • Help to establish, maintain, and drive implementation of a forward-looking response operations platform roadmap.

 

QUALIFICATIONS REQUIRED:

  • Deep and broad experience with Network design/planning for enterprise networks
  • Experience with virtualization and cloud delivery of underlying computing platforms
  • Experience working in regulated business environments
  • Bachelor's Degree in Information Technology or related field
  • 10 years of experience in integration of network infrastructure technologies
  • Current CCNA or CCDA desired
  • 7+ years architecture, design, deployment, configuration, and integrating peripheral systems
  • Strong customer facing skills along with excellent verbal and communication skills (technical documentation and client communication)
  • CCIE, CCNP or CCDP Preferred
  • Led multiple network infrastructure innovation projects that delivered business benefits

 

PHYSICAL DEMANDS:

  • Ability to work at a computer for extended periods of time.
  • Ability to work extended hours as projects demand
  • Ability to lift up to 66 lbs multiple times per day

 

MENTAL DEMANDS:

  • Ability to work in fast-paced, often stressful environments
  • Establishes credibility at all levels and builds problem-solving partnerships with colleagues
  • Regularly operate under deadlines
  • Advanced ability to analyze, interpret, and problem solve quickly and accurately
  • Requires advanced ability to apply principals of logical thinking to define problems, collect data, establish facts, and provide possible solutions for issue resolution
  • Ability to handle multiple tasks, often within limited time schedules
  • Maintain a high level of motivation, initiative, and responsibility

 

COMPETENCY ASSESSMENT/SKILLS CHECKLIST:

  • OSI Layer 1, 2 & 3 troubleshooting skills
  • Strong TCP/IP knowledge
  • Knowledge of various routing protocols (SIP, OSPF, EIGRP, BGP, etc)
  • Knowledge of Cisco IOS commands
  • Knowledge and experience with Checkpoint, Palo Alto, Cisco Firewalls, IPS, IDS, Proxies
  • Must have the ability to communicate effectively and work collaboratively with others.
  • Ability to work tactfully and effectively with team members, vendor(s) and the user community.
  • Highly organized, motivated, responsible self-starter, with excellent time management, analytical and research & problem-solving skills.
  • Advanced skills in conducting a fit/gap analysis
  • Advanced organizational skills are essential
  • Ability to prioritize work and handle multiple projects simultaneously
  • Builds expert knowledge in more than one area and conveys knowledge to others
  • Intermediate knowledge of Project Management established procedures and standards
  • MS Word, MS Excel, Personal computing skills

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