iMethods is an award winning Healthcare IT Staffing and Consulting firm. As a #1 BEST IN KLAS and Modern Healthcare Best Place to Work, our team is dedicated to exceeding expectations and ensuring alignment between customer needs and the resources we provide to meet those needs.
iMethods is seeking an Epic Cupid Analyst for a full-time opportunity with a health system in the Atlanta, GA area. This is a remote opportunity.
The Analyst is responsible for configuring, testing, implementing, and supporting the clinical, financial, administrative, or other information systems used to support the organization. Oversees practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization's systems.
Responsible for the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle Applications.
Works across interdisciplinary workgroups to accomplish set goals as a team.
The Epic Application Analyst is a representative of the Information Technology team and is responsible for establishing, fostering, and maintaining positive business relationships with co-workers; interdisciplinary workgroups; clinical and financial department representatives; Epic partners; and all other staff who use or interact with the Epic application suite.
Functions as business partner with service lines, departments, individuals, and coworkers.
Develops intermediate knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users.
Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs.
Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building. Provides technical support services.
Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations.
Provides assessment, coordination, documentation, release note review, testing, and implementation of programming, upgrade, and project requests.
Maintains strong and positive relationships with all application vendors.
Assist with Epic Security assignment, security templates and maintenance where appropriate.
Provides on-call coverage as scheduled. Provides project management services and support with management oversight.
Follows IS project management protocol.
Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation.
Works with end users to navigate the new request process.
Ensures compliance with IS, healthcare organization, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures.
Provides system solutions in accordance with regulatory guidelines.
Follows prescribed change management and time reporting processes and documentation requirements.
Responds to support calls within designated times according to priority and provides regular updates until resolution.
Provides and communicates clear documentation for support, status, and issues resolutions.
Remains current on Epic new version training for all applicable Epic certifications.
Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.
A minimum of 3 years of progressive experience in clinical, business, or other healthcare operational areas or 5 years no degree.
This position requires that the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within the first 90 days of completing training if not obtained prior to hire. Working knowledge and subject matter expertise in the assigned operational department areas.
Familiarity with noninvasive cardiology workflows and cath and EP lab workflows
Understanding of how the cardiology department interacts operationally with other areas of the organization, such as ordering physicians, the billing office, and medical records
Understanding of the integration or interfaces between Cupid, the CPACS, and your speech recognition or dictation systems
Proficient with Microsoft office tools, including Word, Excel, PowerPoint, Visio, and Project
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.