iMethods is an award winning Healthcare IT Staffing and Consulting firm. As a #1 BEST IN KLAS and Modern Healthcare Best Place to Work, our team is dedicated to exceeding expectations and ensuring alignment between customer needs and the resources we provide to meet those needs.
iMethods is seeking a Citrix Engineer for a prestigious, academic health system in Richmond, VA. This is a contract to hire opportunity that will require relocation.
The Citrix Engineer’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
Responsibilities Strategy & Planning • Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
Acquisition & Deployment • Coordinate with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives. • Install and configure Citrix servers and applications.
Operational Management • Implement policies, procedures, and technologies to ensure Citrix system security through secure system access, monitoring, control, and routine security evaluations. • Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management. • Perform and test system configuration backups and restores to ensure system recovery from outages or errors. • Review and deploy new Citrix patches and software updates according to best practices. • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software. • Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing. • Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability. • Develop, document, and maintain policies, procedures, and associated training plans for both Citrix system administration and end-user access. • Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance. • Support feasibility studies for Citrix products under consideration for purchase.
Position Requirements • Bachelor’s degree in computer science or information systems, and/or 8 years equivalent work experience. • Certifications in Citrix Architecture
Required Experience • 7 years direct experience administrating the direction, development, and implementation of Citrix applications including Citrix XD, Citrix 4.0 receiver, NetScaler’s, Windows 10 on VDI, Password Manager, Secure Access Manager,. • Hands-on knowledge of Citrix Endpoint Management, Citrix administration tools and resources. • Technically fluent in server and OS administration, including [Windows Server 2008, 12 16. Mac and IOS devices • Direct knowledge of directory services, including LDAP • Knowledge of networking infrastructures, including LAN, WAN, VPN, etc. • Strong knowledge of software quality assurance best practices. • Knowledge of applicable data privacy practices and laws. • Excellent understanding of the organization’s goals and objectives.
Personal Attributes • Strong customer-service orientation. • Able to prioritize and execute tasks in a high-pressure environment. • Good written, oral, and interpersonal communication skills. • Highly self-motivated and directed, with keen attention to detail. • Good project management skills. • Able to communicate ideas in both technical and user-friendly language. • Able to research application issues and products. • Skilled at working within a team-oriented, collaborative environment. • Competent team leadership and employee management skills.
Work Conditions • 40-hour on-site work week with on-call availability for 14 days per month. • Weekend and shift work required to meet 24×7 production schedules. • Sitting for extended periods of time. • Lifting and transporting of moderately heavy objects, such as computers and peripherals.