iMethods is an award winning Healthcare IT Staffing and Consulting firm. As a #1 BEST IN KLAS and Modern Healthcare Best Place to Work, our team is dedicated to exceeding expectations and ensuring alignment between customer needs and the resources we provide to meet those needs.
iMethods is seeking an experienced Cerner Applications Analyst for a health system in Central Eastern Georgia. This a Consult to Hire (CTH) position.
OVERVIEW Oversees service lines related applications and consults with Health System's subject matter experts (SMEs) to deliver venue configuration, testing, training and support. Develops and maintains a current and accurate understanding and material of their service lines applications and leverages internal and vendor resources to deliver problem identification and resolution. Collaborates and communicates effectively with colleagues and SMEs to complete tasks on time. Assigned tasks are expected to be completed in a specific timeframe with specific completion criteria.
Completes system application builds based on departmental SMEs designs. Maintains accountability for build quality and follow up actions for system configurations and changes. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares and maintains technical documentation to guide system users and assist with the ongoing operation, maintenance and development of the system.
Manages and resolves assigned incident and change request tickets using industry standards, tools and ITIL best practices.
Reviews and tests changes, interfaces, data conversion, enhancements and each new release as assigned. Develops and maintains test scripts to reflect proposed workflow solutions. Ensures that the software build meets organizational goals and external regulatory and compliance mandates.
Provides knowledge of product features, functionality and utilization of the application software. Participates in application deployment, go-live support and procedure documentation.
Monitors system effectiveness and performance to determine if there are any potential problems, reports critical findings to peers and/or manager and resolves somewhat complex
Other duties as assigned.
Bachelor’s degree required
Required: 1 years or more of experience in application analysis or related.
Preferred: 3 years or more of experience in application analysis, supporting a Help Desk in healthcare or IT environment or related.
Proven ability to meet daily and monthly deliverables required.
Working cross functionally in organization to support business strategic goals and plans required.
Good verbal and written communication skills required.
Good organizational skills, detail-oriented and ability to prioritize tasks required.
Proficient in troubleshooting issues required.
Experience in application support setting preferred.
Proficient in Microsoft Office basic tools preferred.
Proficient in application information technology and service delivery preferred.
Strong organization, presentation and customer service skills preferred.