iMethods KLAS overall Vendor Score: 96.0

Allscripts Patient Engagement/Patient Portal Consultant


iMethods is an award winning Healthcare IT Staffing and Consulting firm. As a #1 BEST IN KLAS and Modern Healthcare Best Place to Work, our team is dedicated to exceeding expectations and ensuring alignment between customer needs and the resources we provide to meet those needs.
  • Location: Mayford Heights, OH
  • Type: Consultant
  • Job #34496

iMethods is seeking an AllScripts Clinical Application Analyst to support the Patient Engagement Team at a large, prestigious health system in Ohio.  This is a year long consulting position that may require travel onsite based on the needs of the client.

Job Description
The position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow.  The Clinical Analyst II is responsible for independently providing major enterprise application configuration support as well as other applications as assigned to enhance operational efficiencies and patient safety. 

Responsibilities:
??????Responsibilities:

  • Performs needs assessment, software design, implementation, support, and reporting.
  • Independently facilitates design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, solving complex workflow issues and incorporating quality initiatives. 
  • Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts.
  • Participates in change management activities to support successful system deployments and enhancements.
  • Leads components of development of end-user training materials and participates in training efforts.  
  • Assists other team members in ensuring good documentation standards.
  • Leads escalation of issues with appropriate internal resources.
  • Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution.
  • Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager.
  • Independently manages components of application upgrades and troubleshooting efforts.
  • Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders. 
  • Creates reports, dashboards, and other analytical tools to support customer base.  
  • Creates and maintains appropriate system documentation.
  • Works with other clinical and application analysts to insure system integrations.
  • Utilizes and maintains appropriate change control procedures and standards.
  •  Provides direction to junior team members.
  • Performs call rotation duties as required.

Responsibilities

  • Minimum 4 years of IT experience supporting clinical applications. Preferred experience with supporting personal health record or other patient engagement applications.
  • Minimum 2 years of experience in a clinical environment is highly desired. 
  • Must be detail-oriented and organized, with good analytical and problem solving ability. 
  • Notable client service, communication, presentation and relationship building skills required. 
  • Ability to function independently and as a team player in a fast-paced environment required. 
  • Must have strong written and verbal communication skill

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